Privacy Policy
Effective Date: 21-10-2024
At Functional Doctors, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website and services.
The Information We Collect
Our data collection practices vary depending on your relationship with us (e.g., whether you simply visit our website or utilise our services). The following categories of information may be collected:
Information You Provide
We may collect personal information that you provide when using our services, including:
Name
Email address
Phone number
Address
Payment information
Medical history and relevant health information
Any other details you voluntarily provide, such as feedback or user-generated content.
Usage and Analytics Information
We may automatically gather information about your device and usage patterns, including:
Internet Protocol (IP) address
Browser type and version
Operating system
Referring and exit pages
Time spent on specific pages and user interactions (e.g., clicks, scrolling).
Cookies and Other Technologies
We use cookies and similar technologies to enhance your experience, analyse usage, and serve tailored marketing content. Cookies are small data files placed on your device. You can control cookie preferences through your browser settings. By using our services, you consent to the use of cookies as outlined in this policy.
How We Use the Information We Collect
We may use the information collected for various purposes, including:
To provide and manage our services
To communicate with you regarding appointments, inquiries, and updates
To improve our services based on user feedback and usage patterns
To prevent fraud and ensure compliance with legal obligations.
Legal Bases for Processing (EU Residents)
If you are located in the European Union, we collect and process your information based on:
Necessity for service provision
Legitimate interests that do not override your rights
Your consent for specific purposes.
You may withdraw consent at any time, although this will not affect prior processing.
Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. Your information may be shared in the following scenarios:
With your consent
With service providers who assist in our operations (e.g., billing, analytics)
To comply with legal requirements or to protect our rights.
Online Analytics and Tailored Marketing
We may use third-party analytics services (e.g., Google Analytics) to help us understand how users interact with our website. These services may collect information directly from you and use it to evaluate your usage patterns. You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on.
Information Access and Retention
Access to Your Information
You may request access to or correction of your personal information by contacting us. For EU residents, you have additional rights to rectify, download, or erase your information.
Retention of Information
We retain your personal information for as long as your account is active or necessary for providing services. If you wish to cancel your account, please contact us. Following account cancellation, we will retain your information only as required by law.
How We Protect Information
We implement reasonable physical, electronic, and managerial safeguards to protect your information from unauthorised access. While we strive to maintain the security of your data, no method of transmission over the internet is entirely secure.
Communications Choices
You can choose to opt out of receiving promotional communications from us by following the unsubscribe instructions included in our emails or by contacting us directly.
Linked Sites and Marketing Content
Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. Additionally, third-party advertisers may collect information automatically when you interact with their ads on our site.
Where Collected Information is Transferred and Stored
Your information may be transferred to, and stored at, locations outside of your country. By providing your information, you consent to this transfer.
Children
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete that information.
How to Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us via email on info@functionaldoctors.com
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices. Please review this page regularly for updates. Your continued use of our services after any modifications indicates your acceptance of the revised policy.
Privacy Policy
Effective Date: 21-10-2024
At Functional Doctors, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website and services.
The Information We Collect
Our data collection practices vary depending on your relationship with us (e.g., whether you simply visit our website or utilise our services). The following categories of information may be collected:
Information You Provide
We may collect personal information that you provide when using our services, including:
Name
Email address
Phone number
Address
Payment information
Medical history and relevant health information
Any other details you voluntarily provide, such as feedback or user-generated content.
Usage and Analytics Information
We may automatically gather information about your device and usage patterns, including:
Internet Protocol (IP) address
Browser type and version
Operating system
Referring and exit pages
Time spent on specific pages and user interactions (e.g., clicks, scrolling).
Cookies and Other Technologies
We use cookies and similar technologies to enhance your experience, analyse usage, and serve tailored marketing content. Cookies are small data files placed on your device. You can control cookie preferences through your browser settings. By using our services, you consent to the use of cookies as outlined in this policy.
How We Use the Information We Collect
We may use the information collected for various purposes, including:
To provide and manage our services
To communicate with you regarding appointments, inquiries, and updates
To improve our services based on user feedback and usage patterns
To prevent fraud and ensure compliance with legal obligations.
Legal Bases for Processing (EU Residents)
If you are located in the European Union, we collect and process your information based on:
Necessity for service provision
Legitimate interests that do not override your rights
Your consent for specific purposes.
You may withdraw consent at any time, although this will not affect prior processing.
Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. Your information may be shared in the following scenarios:
With your consent
With service providers who assist in our operations (e.g., billing, analytics)
To comply with legal requirements or to protect our rights.